Hotel manager
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As one of the professions set forth by NAFTA, hotel managers who are citizens of Mexico or Canada may be eligible for TN status. TN status is not necessarily granted to a hotel manager as minimum educational requirements may apply. List of TN Professions and Minimum education requirements.
This list has been modified since hotel manager was not listed in one of the two sources below.
U.S. Department of Labor's Occupational Information Network
Lodging Managers
- Greet and register guests.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Assign duties to workers, and schedule shifts.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Collect payments, and record data pertaining to funds and expenditures.
- Manage and maintain temporary or permanent lodging facilities.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Train staff members.
Dictionary of Occupational Titles
CODE: 320.137-014
TITLE(s): MANAGER, LODGING FACILITIES (hotel & rest.)
Manages and maintains temporary or permanent lodging facilities, such as small apartment houses, motels, small hotels, trailer parks, and boat marinas: Shows and rents or assigns accommodations. Registers guests. Collects rents and records data pertaining to rent funds and expenditures. Resolves occupants' complaints. Purchases supplies and arranges for outside services, such as fuel delivery, laundry, maintenance and repair, and trash collection. Provides telephone answering service for tenants, delivers mail and packages, and answers inquiries concerning travel routes, recreational facilities, scenic attractions, and eating establishments. Cleans public areas, such as entrances, halls, and laundry rooms, and fires boilers. Makes minor electrical, plumbing, and structural repairs. Mows and waters lawns, and cultivates flower beds and shrubbery. Cleans accommodations after guests' departure. Provides daily maid service in overnight accommodations. May rent equipment, such as rowboats, water skis, and fishing tackle. May coordinate intramural activities of patrons of park. May arrange for medical aid for park patron. May sell light lunches, candy, tobacco, and other sundry items. May be designated according to type of establishment managed as Manager, Apartment House (hotel & rest.); Manager, Hotel (hotel & rest.); Manager, Marina (hotel & rest.); Manager, Motel (hotel & rest.); Manager, Tourist Camp (hotel & rest.); Manager, Trailer Park (hotel & rest.).
GOE: 11.11.01 STRENGTH: M GED: R4 M3 L4 SVP: 7 DLU: 86


